Helen running a workshop

Services

We provide

In today’s challenging financial climate thriving cultural and tourism organisations must be built on solid foundations. They must:

  • have robust governance
  • create and maintain a healthy organisational culture
  • have a clear business strategy
  • continuously train and develop their teams
  • consistently innovate and develop the visitor experience
  • make all this financially achievable among rising costs and heightened competition for funding

All this alongside running the business on a day-to-day basis. It can feel overwhelming and impossible at times, and it can be a lonely position for the person running the organisation. We can help with strategy advice, team training and introducing an improved commercial approach.

email: HelenSmith@cultivateinnovate.co.uk

Call: 07584 422412

Strategy advice

We can help you prioritize the changes that are needed to make your organisation perform better.

What does success look like for you?

Training

Our people are our biggest asset, and a people-focused approach will ensure the development, training, and retention of talent for the long term.

Commercial approach

With costs rising and budgets becoming increasingly challenging, understanding how our decisions affect the profitability of our organisations is fundamental.

Reviews

Jonathan Dunster, Severn Valley Railway

“Helen’s career history speaks for itself; she has a wealth of experience in cultural venues and tourism businesses. I found her infectious enthusiasm, knowledge, and energy to be second to none and would thoroughly recommend working with her if you are serious about delivering improved performance in your business”.

Trevor Johnson, The Tank Museum

“I’d already had a successful managerial career in retail when I joined The Tank Museum thinking that it would be a nice, more “relaxing” way to finish my career. However, with Helen as my boss, I soon found that she reinvigorated my desire for achieving bigger and better commercial results. She was fiercely loyal to me and my team and even after my thirty years of retail and buying experience, she gave me many new ideas and ways of thinking up new commercial avenues. With her humour and enthusiasm, I so enjoyed working with her on many projects and couldn’t recommend her enough to anyone thinking of utilising her many talents..”

Sian, Atlantic Shore

“Helen challenges your thinking and understands the customer journey. The changes she has recommended have made the business more profitable”

Helen O’Kane, Board Director, Forest of Dean and Wye Valley Tourism

“In today’s challenging and competitive market, it’s important to engage with a consultant that is going to make a real difference to your business. It was obvious from Helen’s c.v. that she had a great deal of industry experience. She was appointed as our Business Development consultant in June 2024 and made an immediate impact, asking the questions that needed asking. She guided the Board through some challenging decisions about the future of the organisation, helped us to develop a strategy and implemented the necessary changes that will ensure we are more innovative, customer focussed and resilient for the future. I would recommend her services to any cultural or tourism business.”